DJI Enterprise
DJI Enterprise Insurance Care Basic Matrice 350 RTK (EU)
DJI Enterprise Insurance Care Basic Matrice 350 RTK (EU)
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DJI Enterprise Insurance Care Basic Matrice 350 RTK (EU)
DJI Enterprise Care additional insurance for your Matrice 350 RTK
- Model compatibility: DJI Matrice 350
- Extension of an existing supplementary insurance from the manufacturer for the corresponding DJI Enterprise product with a term of 12 months after expiry of the previous term
- The additional insurance covers product damage due to operating errors, falls, collisions, as well as damage caused by water or signal loss
- You will receive a replacement device for a fee during the defined warranty period
- The fee in the event of a claim is 699 EUR (including delivery and transport costs from DJI to you)
Activate the service within 48 hours together with a new device and you will be able to purchase up to two replacement devices at favorable conditions (manufacturer's delivery and shipping costs) during the insurance period. The resulting contractual relationship is between you as the customer and the provider of the service, DJI Enterprise. Please note that some Enterprise products already include DJI Enterprise Care packages as a standard service from the manufacturer. The corresponding insurance cover can be extended by a further 12 months with a separately available Renew package. In addition, the official warranty period of the product is also extended by 12 months. The number of replacement devices is then reduced to a maximum of one replacement device during the term.
Conditions
If your drone or camera meets the following condition, you can activate DJI Care Enterprise Renew: Still active, identical package that can therefore be renewed before the end of the contract period.
scope of services
DJI Care Enterprise Basic provides a maximum of two replacements per year. DJI Care Enterprise Plus contract partners are provided with an unlimited number of replacements for one year within the guaranteed coverage limit. DJI Care Enterprise Basic requires a separate fee for up to two replacements, while DJI Care Enterprise Plus replacements are provided free of charge. Free delivery is included in the DJI Care Enterprise Basic package price. DJI Enterprise Plus owners will receive overnight delivery of a replacement device whenever possible.
Not included in the scope of services
The processing fees shown include postage and shipping costs from the manufacturer. They do not include any taxes or customs processing costs. These must be borne by you as the contracting party.
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